Contact information

Contact Us

We'd love to hear from you! Whether you have a question about your order, a product, or anything else — our team is ready to help.

Get in Touch

Email: support@valtrx.com
We aim to respond to all inquiries within 1–2 business days.

Business Hours

Our support team is available:

• Monday – Friday: 9:00 AM – 5:00 PM EST
• Saturday – Sunday: Closed

Emails received outside of business hours will be responded to on the next business day.

Before You Reach Out

You may find a quick answer in one of our help pages:

• Frequently Asked Questions
• Track Your Order
• Shipping Policy
• Return Policy
• Terms and Conditions

Order Issues

If you're contacting us about an order, please have the following ready to help us assist you faster:

• Your order number
• The email address used at checkout
• A brief description of your issue

We're committed to making your VALTRX experience a great one. Thank you for reaching out!